RESTAURANT CASE STUDY


Multi-concept restaurant operator increased review quantity
by over 220% across 6 brands with Chatmeter
How one of the top multi-concept restaurant operators utilized Local SEO and Reputation Management to improve 5 separate brands to increase traffic at over 600 restaurants nationwide.



Using Chatmeter’s local search optimization and reputation management software, the multi-concept restaurant operator was able to generate more positive reviews which then led to an increase in rankings and greater brand awareness among local consumers. By implementing our software, they were able to pinpoint operational issues and make improvements resulting in better customer experiences and their average rating across all brands improved from 3.6 to 4.0.



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